Hospitality Internship in France: Customer Relations and French Practice F/H
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Company Yelloh Village Saint-Emilion
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Contract type: Internship
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Work time: Full time
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Location Saint-Émilion
L'entreprise
Become fluent in French and "Artisan of happiness" at Yelloh! Village - Saint Emilion Campsite.
Your smile, your sense of customer service and your motivation will be your main assets to join our team and blossom within a young dynamic company.
Enthusiasm, authenticity, professionalism and team spirit are the core values that enable us to improve and develop the quality and services of our 4-star campsite every year to the great satisfaction of our customers.
Gaelle & Marc PERIN – Directeurs
Description
2 to 6 months between April and September - internship agreement required.
Is your first objective to practice foreign languages on a daily basis? At least French and English but also, depending on your background, Spanish, German or Dutch? Then join us!
Our clientele is mainly European, and not a day goes by without us interacting with people of different nationalities!
The internship assignments we offer:
- Give a warm welcome to all customers in their own language and pay special attention to them
- Provide information in several languages about the services offered
- Inform and advise on activities and entertainment at the campsite and around
- Assist guests and help them to enjoy their stay
- Sharing your smile and good humour
What are the advantages of doing your internship with us?
- Gain rewarding professional experience at a campsite in the Yelloh Village chain, renowned for its excellence and professionalism.
- Discover the world of the outdoor hotel industry and its organisation
- Receive support throughout the placement to help you develop and gain solid experience.
- Benefit from close mentorship within a team known for its energy and dedication
- Learn how to use campsite management software (PMS) - training provided in English
- Develop skills in reception, customer relations, sales techniques and planning management.
- Daily practice of French and English
- Discover and promote a region with strong tourist potential
Requirements
- 2-year degree minimum in Tourism, Hospitality or Languages - Internship agreement required
- Basic knowledge of French (A2/B1)
- Fluency in English
- Ability to work as part of a team,
- Dynamism, versatility, curiosity, excellent interpersonal skills
- Pay particular attention to customer relations and know how to keep smiling in all circumstances
Accommodation on site in an individual studio available (financial contribution required)
Required languages
- English - Level advanced
- French - Level Intermediate
Réf: f9fd19af-2a58-4b48-87bd-bde88b7c02a7